Top Questions

RailRasoi is a service that provides quality food to rail passengers of their choice and taste while they are travelling across India. We know that while travelling, people love great taste from popular RASOI’S but due to lack of services they don't get that what they want. RAILRASOI is a service specially designed to benefit rail passengers with favourite food from different restaurants and food points during your train journey along the route you are traveling on. You can easily order online or over the phone, and select the food of your choice from quality restaurants and get delivered at your seat. The restaurants are selected and verified by RAILRASOI personally on the basis of stringent quality parameters. Our platform coordinates with the restaurant to ensure you receive your meal at your seat, fresh and on time.

As simple as one, two, three. You can order by 3 simple steps by visiting our website or you can call us 7378769075, 7378769625 between 9 A.M. to 10 P.M.

No, there are not any extra charges to use RAILRASOI website.

Ordering

You can pay by Cash on delivery as well as online as well as PAYTM.

Yes, absolutely, you can make advance orders. Just select the date and time when you would want the delivery or you can call us 7378769075, 7378769625 between 9 A.M. to 10 P.M.

You can cancel an order before one hour of arrival time of the train at station where the order is to be delivered. Call us at 7378769075, 7378769625 between 9 A.M. to 10 P.M. and they will be happy to help you. For pre-paid orders there is an administrative fee of 10% for cancellation up to 24 hours before delivery time, and 25% for cancellation up to one hour before delivery time. Sorry, the credit card companies charge us twice: once for getting your order paid for, and second for refunding you in case of cancellation.

No, you don’t need to pay any delivery charges if it’s more than minimum amount.

Before to order you have to share these information with us: Name- Ph- Email Id- PNR NO- Train No./ Train Name- Coach No./Seat No.

If your order is booked then you will get the confirmation SMS and will get the call from our side.

We track your train running time to make sure we can serve you fresh food at your seat. In case your train is scheduled to reach the delivery station beyond restaurant’s operational timings (usually 9:00 AM to 11:00 PM) your order will be automatically cancelled and we will contact you.

How It Works

No issues. Call us at 7378769075, 7378769625 between 9 a.m. to 11 p.m. and we will assist you to complete the order.

Managing your Account

Click on 'Login/Register' at the top of the page. Then fill out your information in the ‘Create an account’ section and click the ‘Register’ button. You can also create an account directly after placing an order. Your delivery address and the order details will then be saved in your account.

You are not obliged to create an account, but it is very handy.

There are definitely a few advantages of signing up:

1. Your previous delivery addresses will be saved so that you don't have to enter them all over again on your next order.
2. You can track previous orders.
3. You can quickly make re-orders.

There are many more advantages... register with us and discover them!

Do you have a questions for us?

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